Manage your GGives loan payment

Settle your dues on time to avoid the following:

• Late payment charges - These fees accumulate the longer your amount due remains unpaid after your due date. The late penalty fee is equal to 1% of total loan amount + (0.15% * outstanding principal balance * number of days past due).
• Lower credit score - Your GCash financial records are shared with other lending or credit enterprises as mandated by the Bangko Sentral ng Pilipinas (BSP). If you do not pay your dues, it may be harder for you to apply for credit/loans in the future, whether GCash loan services or with other lending companies.

To help you manage your GGives loan payment better, we have the following in place:

1. Payment Reminders

We will be sending you reminders through your registered email address and via SMS to help remind you of your due date. We will also guide you on how to pay for your GGives dues through our email reminders.

2. Convenient payments via auto-deduction

Experience easy & seamless loan settlement and avoid additional charges through our auto-deduction payments. Simply cash in your GGives amount due and we will automatically deduct it directly from your GCash wallet.

3. Assistance from Collections Agents

Our third-party collections partners are available to assist you if you are struggling to settle your loan dues. Our collections agents will remind you of your unpaid dues via phone calls, SMS, and email for you to avoid additional charges to your account.

If you have negative encounters with our collection partners, file a report to us here. Please indicate the date of the encounter, the collection agency’s name and their contact number, and attach any screenshots as additional details.

Here’s the list of agencies that may contact you: