Authentication

To secure your account even more and enjoy faster logins, you may enable your Biometrics Login using your fingerprint or Face ID. Visit Get extra protection with the new GCash biometric login! to learn more about the Biometrics Login feature.

I have an Android device capable of fingerprint log in

If you have an Android device that is capable of fingerprint log in, follow these steps to enable your Biometrics Login:

Before logging in to the GCash app, check your device settings and ensure that your biometrics is enabled. Follow these steps to check if your fingerprint biometrics is enabled on your Android device: 

STEP 1: Tap on Settings on your device

STEP 2: Tap Biometrics and security

STEP 3:  Ensure that there is a fingerprint added. If none, tap on Add your fingerprints to register your biometrics.

Here is a summary on how you can check if your fingerprint biometrics is enabled on your Android device:

Once you have enabled your biometrics, go to the GCash app from your home screen and follow these steps:

STEP 1: Check if your device’s biometrics feature is enabled

STEP 2: Log in to your GCash account

STEP 3: Tap Profile at the bottom right of your screen

STEP 4: Tap Settings from the menu

STEP 5: Tap Biometrics Login

STEP 6: Tap Enable Biometrics Login

STEP 7: Enter the 6-digit Authentication Code sent to your GCash-registered mobile number, then tap Submit

Tap the Click here to resend button if you did not get the code.

STEP 8: A notification will show that your Biometrics Login is enabled. Start using the Biometrics Login feature the next time you log in to GCash.

If you are not automatically logged in using your biometrics, click LOGIN WITH BIOMETRICS to manually log in using your biometrics.

Here is a summary on how to enable your Biometrics Login on your Android device: