My GCash bills payment failed. What do I do?

Failed payments may be possible due to duplicate payments. If your payment failed, , check your GCash Wallet and Transaction History for a refund. Some billers automatically return duplicate payments.

If you did not receive a refund, please contact the partner biller. 

If you're encountering problems while paying your bill through GCash, check out I can’t pay bills using GCash. What do I do?

Need more Help?