How can I submit additional documents for my GCash Jr. verification?
If you're stuck on the page below and have already completed the ID Scan, Selfie Scan, and form for your GCash Jr. Verification, you may have to submit additional documents.
Please make sure your parent is a Fully Verified GCash user and provide the following documents:
- Photo or Original Copy of your Birth Certificate (Philippine Statistics Authority/National Statistics Office/ Certified True Copy)
- A selfie with your parent holding your ID
To proceed with your GCash Jr. verification and submit additional documents, click here to ask for help. A customer service representative will contact you in 24 hours.
If you've submitted additional documents for GCash Jr. verification but are still stuck in the "We're verifying your account" page, click here to ask for help. A customer service representative will contact you in 24 hours.