My Sell Order has not been reflected in my GFunds account. What do I do?
GCash processes all Sell Orders for investment funds within a standard time frame. If your investment in GFunds has not been reflected yet, check if your Sell Order is still within its expected number of processing days.
| Fund | Allocation Date (Confirmation) | Sell Order Crediting Date (Order Completion) |
| Philippine Stock Index Fund | 3 Business Days | 6 Business Days |
| ATRAM Peso Money Market Fund | 3 Business Days | 4 Business Days |
| ATRAM Total Return Peso Bond Fund | 4 Business Days | 5 Business Days |
| ATRAM Philippine Equity Smart Index Fund | 4 Business Days | 6 Business Days |
| ATRAM Philippine Sustainable Development and Growth Fund | 4 Business Days | 6 Business Days |
| ALFM Global Multi-Asset Income Fund | 4 Business Days | 8 Business Days |
| ATRAM Global Technology Feeder Fund | 5 Business Days | 8 Business Days |
| ATRAM Global Consumer Trends Feeder Fund | 5 Business Days | 8 Business Days |
| ATRAM Global Equity Opportunity Fund | 5 Business Days | 8 Business Days |
| ATRAM Global Health Care Fund | 5 Business Days | 8 Business Days |
| ATRAM Global Infra Equity Fund | 5 Business Days | 8 Business Days |
If the fund still has not been reflected 1 business day after the expected number of processing days, click here to ask for help and a customer representative will be in touch in 1-2 business days.
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