How do I renew my AMEX Virtual Pay Card after it expires?
If your AMEX Virtual Pay Card reaches the expiration date, you will need to renew or reactivate it to continue making online payments and purchases. Renewing it is for FREE, here’s how:
- On your GCash app, tap Profile
- Tap My Linked Accounts > American Express Virtual Pay
- Tap Renew Card/Reactivate Card
- Confirm the renewal request
Your new card details, including a new expiration date and CVV, will be generated. Once you have your renewed card details, update them on any websites or apps where your card is saved for automatic payments or subscriptions.
Note: For added security, GCash may prompt you to verify certain transactions after renewing your AMEX Virtual Pay Card. Simply follow the verification steps as instructed.
If you’re having issues with the renewal of your AMEX Virtual Pay Card, click here to ask for help. A customer service representative will contact you in 24 hours.
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