Advisory for iPhone Users affected Express Send Feature Issue

Some iPhone 14, 15, and 16 users may experience issues and errors when using the Express Send feature. Our team is actively working to resolve this.

What you can do
In the meantime, you may turn off access to your contacts as a temporary workaround. Here's how:

• Go to your phone settings.
• Search for GCash in the app list.
• Turn off access to Contacts.
• Reopen the GCash app and try using Express Send again.

By following these steps, you should be able to use the Express Send feature.

If you wish to grant GCash access to your contacts, you may encounter delays or temporary disruptions in using Express Send. As an alternative, you can:

• Manually copy and paste the recipient’s mobile number.
• Scan or upload the recipient’s QR code.