I made a withdrawal from my GSave account but it still has not been credited to my GCash wallet. What do I do?

If you have made a withdrawal from your GSave account and the funds have not been credited to your GCash Wallet, check if it appears in your GCash Transaction history.

If the withdrawal appears in your transaction history, the funds will be credited to your GCash Wallet  within 2 business days, excluding weekends and holidays. You'll also receive an SMS notification once credited.

Refer to the table below to see where your funds will be credited in case your withdrawal did not reflect immediately:

If it has been 2 business days and your funds are still not reflecting, click here to ask for help. A customer service representative will contact you in 24 hours. 

Rest assured that your funds are safe and secure.

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