I canceled my Borrow Load transaction but it still pushed through. What do I do?

If your Borrow Load transaction pushed through successfully, you will not be able to cancel it or change the mobile number in the transaction and GCash won’t be able to refund you for the transaction. However, you may choose to close your load loan in advance by paying for your total amount due.

Note: Fees included in the transaction, including your one-time processing fee, is non-refundable. To avoid this scenario, it is advisable that you double-check all the details in your Borrow Load contract before confirming your transaction.

Need more Help?

For other inquiries or concerns, check out the following articles:

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