I was charged multiple times for one GGives payment. What do I do?

If you were charged multiple times for your GGives payment, it may be due to a slow internet connection or system downtime which may have interrupted the payment process. 

Monitor your wallet balance for a possible refund in 2 business days.

If no refund is reflected, click here to ask for help. Please expect a reply from us within 24 hours.

Note: The refund for multiple transactions may take longer as it may undergo investigation before approval.

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