I can’t apply to GLoan. What do I do?

If you can’t apply for GLoan, check the following reasons:

Eligibility: 

• You must be between 21-65 years old.
• You need to be a Filipino citizen.
• Your GCash account must be Fully Verified.
• You should be using GCash services regularly.

An Outstanding GLoan Balance: If you still have unpaid dues from a previous GLoan, you can’t apply for a new one. Pay off your balance first to qualify for another GLoan.

System Maintenance or Errors: If you see a "Something went wrong" or "System Maintenance" error prompt, please try again after a few minutes.

If you still can’t apply for GLoan, click here to ask for help. A customer service representative will contact you in 24 hours. 

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