I am encountering an error in applying for GLoan. What do I do?

If you are eligible for GLoan, but encountered any error during application, check the following reasons:

An Outstanding GLoan Balance: If you still have unpaid dues from a previous GLoan, you can’t apply for a new one. Pay off your balance first to qualify for another GLoan.

System Maintenance or Errors: If you see a "Something went wrong" or "System Maintenance" error prompt, please try again after a few minutes.

If you still can’t apply for GLoan, click here to ask for help. A customer service representative will contact you in 24 hours.

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