The GCash app keeps crashing or shows a white screen when I login
If you’re an iPhone user, you may see this if your iOS version is iOS 13 and below. To log in to GCash, make sure your operating system is updated to at least iOS 14 and newer. Learn more about this advisory here.
If your iOS version is updated, or if you’re an Android user and you’re seeing this error, please try to troubleshoot the GCash app.
If your GCash app keeps crashing, please click here to ask for help. A customer service representative will contact you within 24 hours.
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