I can't log in to GCash because my device was detected as not secure
If you can’t log in to GCash, it’s because of the GCash app’s new security features, one of which stops unauthorized access to accounts on modified or unsafe devices.
You might see this prompt because of reasons such as:
- The system detected that your device could be jailbroken or rooted
- The system detected that your settings allow installation via untrusted sources or developer options
- There could have been applications installed that made your device not secure.
To protect your account, you cannot access GCash on the device that experienced this error. To use GCash, open the GCash app through a secure and unmodified mobile phone or tablet device.
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