GCash x Tablevibe Scan to Order Help Center

Tablevibe Scan to Order lets you view menus, customize, and pay for your food—all within the Tablevibe mini-program by scanning a QR code at select partner establishments.

Eligibility:

• You must be a Fully Verified GCash user.

How to Access:

1. Look for a GCash-branded QR code at the restaurant (on tables, counters, or doors). 

2. Use your phone’s camera or the GCash app camera to scan the QR code.

3. You’ll be redirected to the Tablevibe mini-program to browse the menu, order, and pay.

How to Use:

Ordering:

1. Select your items from the menu.
2. Customize your order (e.g., add toppings) and add it to your basket.

Checkout:

1. Review your order.
2. Enter your table number (for dine-in) or select pickup.
3. Apply promo codes or tips, if available.
4. Pay directly through the Tablevibe mini-program—no need to exit.

Note: First-time users need to link their GCash account to the Tablevibe mini-program.

Order Tracking:

After payment, track your order by either:

• 1. Scanning the QR code again to be redirected to the order tracking page, or
  2. Scanning the QR code and selecting the order transaction icon on the Tablevibe menu homepage.
  3. You’ll receive updates on your order status through push notifications or SMS sent by Tablevibe.

Promo Codes:

To use a promo code:

1. 1. Tap See promos and discounts
   2. Enter your promo code—it will apply automatically if valid.

Refunds & Cancellations:

If your order is canceled, you’ll be notified via GCash push notifications and SMS. Refunds will be issued to your GCash wallet within 2 business days.

You can immediately place a new order, even with the same restaurant.

Contact:

For any issues with placing or tracking orders, contact the restaurant staff. If the problem persists, reach out to the GCash Help Center for assistance.