You may be seeing error code KER3 when trying to log in to the GCash App. Try to check if your App is up-to-date or try to log out and log in again.
If problem still persists you may reach out to us with your concern by submitting a ticket or call us via GCash Support Hotline at 2882, and we would be happy to assist you.
Please prepare the following details when contacting GCash Support.
- GCash number
- Date and time of transaction
- Error prompt
- Screenshot of error prompt