What is phishing?
Phishing scams imitate well-known companies and include company logos, official-looking email templates, or phone call scripts to gather your financial and personal information.
- How to prevent being phished
- How to spot the real from the fake
- How to report a scam
How to prevent being phished
- Don’t reply to suspicious emails, texts, instant messages, webpages, or phone calls that ask for your account information.
- Don’t click on links in emails, messages, webpages, or pop-ups from untrustworthy websites or senders.
- Immediately delete suspicious emails from your inbox.
- Follow these GCash Security Tips.
How to spot the real from the fake
- Sends links that takes you to fake websites
A displayed link could look perfectly safe like www.gcash.com/SpecialOffers. Hover your mouse over the link to see the true destination. If you aren’t certain, don’t click on the link. Just visiting a bad website could infect your device.
- Contains unknown attachments
Some attachments contain viruses that install themselves when opened. Only open an attachment if you're sure it's legitimate and safe.
- Conveys a false sense of urgency
Phishing emails are often alarmist, warning that your account needs to be updated immediately. If there is an urgent need for you to complete something on your account, you can find this information by logging in to your GCash account.
Here’s a sample message that fraudsters use.
"Your account is about to be suspended."
Many fraudsters send spoofed emails warning that an account is about to be suspended, and that the account holder must enter their MPIN in a (fake) webpage. GCash will never ask you to enter your MPIN unless you're on the login screen of the GCash App.
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IMPORTANT:
● Click here to learn how to report a possible phishing scam. |
We would greatly appreciate your help in keeping GCash and our services secure for everyone.
You may report phishing sites by sending us the links by clicking here.