I was debited twice for my Book Movies transaction. October 17, 2019 10:11 Updated Facebook Twitter LinkedIn We're sorry to hear that. To request for a refund, please contact us by submitting a ticket. Related articles I was charged twice for my bill. What do I do? How can I file a dispute form? How can I refund my QR payment? Where can I use GCredit? What do I do if I forgot my MPIN?