You may be prompted to re-link your PayPal account for security purposes. Simply follow the re-linking instructions below:
1. Log in to your GCash account, then tap Profile at the bottom right of your screen. Go to My Linked Accounts and select PayPal.
2. Tap on Link and select Yes to proceed.
Since your account was previously linked, your email will be pre-filled. Always double-check your PayPal email to ensure this matches with your nominated email.
3. You will be redirected to PayPal to authorize the linking. Tap on Authorize and proceed to login with your PayPal login credentials. Submit the one-time-code sent via PayPal and tap on Continue.
4. Tap Close and Continue. You will see the confirmation that your PayPal account has been successfully re-linked to GCash. You will also receive an SMS notification to confirm this.
You may now proceed to cash in. For more instructions, go to How to Cash In via PayPal.