BPI will have a scheduled systems maintenance activity on October 14 (Friday) 10pm to October 15 (Saturday) 2pm. GCash to BPI or BPI to GCash transactions will be temporarily unavailable. Please plan your transactions ahead of time.
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If you sent more than the intended amount, you can ask the recipient to send back the excess funds to you.
If the recipient is unwilling to send it back, you can submit a dispute form for GCash to pursue legal action against the person. Download the GCash Dispute Form and open a ticket under category Send Money - Wrong Amount. Submit the ticket with the dispute form attached.
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