You can change your MPIN using any of the following:
Change MPIN via the GCash App
1. Launch the GCash app and log in using your current MPIN.
2. Tap the 
button.
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3. Tap Settings from the sidebar menu.
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4. Select Change MPIN.
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5. Enter your current MPIN.
6. Set and verify your new MPIN, then tap Submit.
Your new MPIN must be different from your previous three (3) MPINs. Avoid easily guessable MPINs like your birthday, 1234, or the last four digits of your phone number.
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7. Confirmation screen will be displayed. Tap OK to log in using your new MPIN.
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Change MPIN via *143# (USSD)
1. Dial *143#.
2. Enter the option for GCash, then tap Send.
3. Enter the option for Account, then tap Send.
4. Enter the option for Change PIN, then tap Send.
5. Enter your current PIN, then tap Send.
6. Set and verify your new PIN.
Your new MPIN must be different from your previous three (3) MPINs. Avoid easily guessable MPINs like your birthday, 1234, or the last four digits of your phone number.
7. A confirmation will be sent to your GCash-registered mobile number. Log in to GCash using your new MPIN.
Troubleshooting USSD Error
| Error Message | Guide |
|---|---|
| “Connection problem or invalid MMI code.” |
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- Your Biometrics Login option will automatically be disabled once you reset your MPIN. Click here to know how to enable biometrics login feature.
- Always keep your MPIN and other information updated to keep your account secured.