Note: You need to be a fully verified GCash user with an active email to apply for an Amex Virtual Pay card.
Here is a summary of how to activate your AMEX card.
Follow these steps to activate your AMEX card.
STEP 1: On your GCash App, tap Profile
STEP 2: Tap My Linked Accounts.
STEP 3: Tap American Express Virtual Pay.
STEP 4: For first-timers, enter your email address and wait for an SMS confirmation of your registration.
STEP 5: For existing AMEX Virtual Pay holders, tap Get New Code.
STEP 6: Save and take note of your new code to continue using your American Express Virtual Pay.
Frequently Asked Questions
Can I also activate my AMEX Virtual Pay through USSD?
Yes, simply follow the steps below:
- Dial *143#
- Select GCash
- Select GCash Amex
- Select Sign Up
- Input email address
- Click SEND
- You will receive a verification confirmation SMS and an Eail with GCash American Express details
Can I request for my security code (CVV) through USSD?
Yes, simply follow the steps below:
- Dial *143#
- Select GCash
- Select GCash Amex
- Select Request/Change Security Code
- Input email address
- Click SEND
What else can I do through USSD?
You may also View Account Details and Renew Subscription.
Will I receive an actual physical card when I activate my AMEX Virtual Pay?
No physical card will be sent. Instead, your card is embedded virtually onto your account and is also visible through your GCash app.
If I purchase from a local site in the Philippines, how will I be charged?
You will be charged depending on your orders and shipping rates. You may also have it shipped directly to your local address.
Why do I see a US address under my AMEX Virtual Pay?
It is automatically assigned a virtual US address in order to be eligible for AMEX. Deliveries will still be shipped to your nominated shipping address when ordering.
What is the maximum transaction amount for AMEX?
Daily total transactions should not exceed Php 40,000
Monthly total transactions should not exceed Php 100,000
Will my AMEX Virtual Pay expire?
Yes, as indicated in the AMEX virtual card. Once it has expired, you will need to renew your AMEX Virtual Card to continue using it.
To renew via USSD, see Can I also activate my AMEX Virtual Pay through USSD?
To renew via GCash App,
Open your American Express Virtual Pay inside the GCash App.
Click Renew.