Your Investment in GFunds is not showing up even if your GCash Wallet was already deducted. Note that your buy order will reflect in your GFunds balance after the transaction processing time.
Please see the schedule of buy order transactions for each fund on GFunds below:
|
Fund |
Allocation Date (Confirmation) |
|
Philippine Stock Index Fund |
3 business days |
|
ATRAM Peso Money Market Fund |
3 business days |
|
ATRAM Total Return Peso Bond Fund |
4 business days |
|
ATRAM Philippine Equity Smart Index Fund |
4 business days |
|
ATRAM Philippine Sustainable Development and Growth Fund |
4 business days |
|
ALFM Global Multi-Asset Income Fund |
4 business days |
|
ATRAM Global Technology Feeder Fund |
5 business days |
|
ATRAM Global Consumer Trends Feeder Fund |
5 business days |
|
ATRAM Global Equity Opportunity Fund |
5 business days |
|
ATRAM Global Health Care Fund |
5 business days |
|
ATRAM Global Infra Equity Fund |
5 business days |
If the fund still does not reflect on your GCash Wallet 1 business day after the standard processing time, you can file a ticket in the Help Center. When filing a ticket, follow these steps.