We're sorry to hear that! Send us an email us at support@gcash.com or click on the icon on the top right to submit a ticket so we can temporarily suspend your card and work towards getting you a new GCash MasterCard. Provide the following details in your message or email:
- Subject (for email): Lost MasterCard
- Details of your concern
- Your name
- Your mobile number
- Email address
A GCash representative will get back to you within 24 business hours after you have sent your inquiry.
Note: You will need to pay PHP150 for a new card.