Our Mastercard self-help options via our Hotline is taking a break from July 12, 2022 to July 18, 2022 to make way for a scheduled system maintenance. You may still be able to reset your GCash Mastercard PIN via the GCash App during the activity period.
Received a suspicious, spam message or a scam attempt? #GCheckMuna and do not click any link received. Act fast by reporting to us through our Fraud Report Form. We will take immediate action on your concern. Let's be vigilant and combat fraud together, ka-GCash! Click here to submit a fraud or phishing attempt report.
We're sorry to hear that! Please submit a ticket or call us via GCash Hotline 2882 so we can temporarily suspend your card and work towards getting you a new GCash MasterCard. Provide the following details in your message or email:
A GCash representative will get back to you within 24 business hours after you have sent your inquiry.
Note: You will need to pay PHP150 for a new card.
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