I can’t buy or sell funds in GFunds. What do I do?

If you can’t make any buy or sell order in GFunds, it may be due to any of the following:

• Your GCash Wallet balance is insufficient
• There is a minimum Buy order for the specific fund
• There is a scheduled system maintenance with GCash or its partner: Check for any announcement on ongoing maintenance with GCash or its partners.
• Your GCash app is not updated: Download the latest version in the App Store or Google Play Store before trying again.

If you still can’t buy or sell in GFunds, click here to ask for help and a customer representative will be in touch in 1-2 business days.

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