I want to request a refund or cancellation for my GLife payment. What do I do?

All confirmed orders with GLife merchants are final. If you need to cancel a transaction or request a refund, the decision will depend on the merchant's policy.

To request a refund or cancellation for your GLife payment, contact the partner merchant in GLife by tapping the three dots on the upper right of the merchant page.

If you can’t contact the merchant, please click here to ask for help. A customer service representative will contact you in 24-48 hours.

If you didn’t receive what you paid for or were charged multiple times, contact the merchant or store directly to resolve the issue promptly.

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