I have a problem with my order or service from my online subscription or GCash payment. What should I do?
If the merchant didn’t fulfill your order/transaction/service, please contact the merchant directly for assistance.
Merchants can assist with refunds, provide updates on your order, or clarify transaction details.
Need more Help?
For other inquiries or concerns, check out the following articles:
- My online subscription or GCash payment did not reflect. What should I do?
- I cannot proceed with my online subscription or GCash payment. What should I do?
- I was charged more than once for my online payment or subscription in my GCash account. What should I do?
- I want a refund for my online payment or subscription using my GCash account. Where can I get it?