I can’t access my GStocks PH account. What do I do?
If you can’t open your GStocks PH account in the GCash app, it can be due to the following:
- Technical Issues: If you encounter a technical error during the application process, such as issues with entering the OTP (One-Time Password), ensure that your account details are correct and up-to-date.
- System Maintenance or Errors: If you see a "Something went wrong" or "System Maintenance" error, it may be due to system downtime.
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Your GStocks PH account has been closed:
- It has been dormant with no activity in cash and stock positions for 12 months
- The owner or surviving parties (if the owner has passed) have requested it
- ABCSI has marked it for closure due to suspected fraudulent behavior
If you still can't access GStocks PH and you're encountering an error message, click here to ask for help. A customer service representative will contact you in 1-2 business days.
You may also email ABCSI at gcashcs@ABCapital.com.ph for more information about your account.
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