I can’t open a GFunds account. What do I do?
If you cannot open a GFunds account, check if you meet all the eligibility requirements first, and then check if:
- There is an ongoing GCash or partner maintenance
- You have a stable internet connection
If you encounter an error during GFunds registration, please try troubleshooting GCash app issues.
If you did not receive a confirmation email or still can’t open a GFunds account, click here to ask for help and a customer representative will be in touch in 1-2 business days.
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For other inquiries or concerns, check out the following articles: