I can’t open a GFunds account. What do I do?

If you cannot open a GFunds account, check if you meet all the eligibility requirements first, and then check if:

  • There is an ongoing GCash or partner maintenance
  • You have a stable internet connection

If you encounter an error during GFunds registration, please try troubleshooting GCash app issues.

If you did not receive a confirmation email or still can’t open a GFunds account, click here to ask for help and a customer representative will be in touch in 1-2 business days.

 

Need more Help?

For other inquiries or concerns, check out the following articles:

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