My GCash Card has not been delivered yet after 10 days. What do I do?
Once you successfully order your GCash Card, it will be delivered within 4-10 business days depending on your area.
| NCR | 4 to 6 business days |
| Luzon | 6 to 8 business days |
| Visayas & Mindanao | 8 to 10 business days |
If you have received a tracking number from Ninja Van, you can check your card’s delivery status by visiting the Ninja Van Portal and entering your tracking number.
If you haven’t received a tracking number yet, your card may still be in the endorsement or waybill printing stage.
If more than 10 business days have passed and you still haven’t received your card, please chat with Gigi for further assistance.
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