I can't save scheduled bills or favorite billers. What do I do?
If you’re unable to save scheduled payments or favorite billers, here’s what you can do:
- Restart your GCash App or try these troubleshooting steps
- Recheck the number of scheduled payments and favorite billers you have, as you can only save a maximum of 5 each.
If you tried these but you're still having the same issues, you may reach out to us for help respectively:
- Ask for help for unable to save favorite billers
- Ask for help for unable to save scheduled bills payment
A customer service representative will contact you within 24 hours.
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For other inquiries or concerns, check out the following articles: