I bought load on GCash but entered the wrong number or details. What do I do?

In case you have purchased the wrong load amount or sent the load to the wrong number, you won’t be able to change it or get a refund.

If you select a telco and put the wrong mobile number, you will get an auto-refund in real-time. 

Tips before buying load

• Double-check all the details before confirming your purchase
• If your recipient is in your phone’s contacts, tap the phonebook icon on the Buy Load page

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