Unable to buy load
If you're unable to buy load, it might be because of the following reasons. Keep reading to find out how to troubleshoot the issue.
1. System Maintenance: Check if there is ongoing maintenance with GCash or its partners. Try again later to see if you can buy load.
2. Network Signal: Ensure a stable network connection. Verify that your network signal is strong.
3. App Troubleshooting: Learn how to troubleshoot common issues with the GCash app.
4. Error Reporting: If you receive an error message, click here to report the issue to us.