Unable to register in GSave
You may be unable to register in GSave due to the following:
- You have an existing GSave account
- Your government ID is either invalid or expired
- Your GCash account is not Fully Verified
- You are a GCash Jr. account holder
- You don't have a stable internet connection
- Ongoing downtime or maintenance of GSave or partner bank
If you have a GSave account linked with your old GCash, unlink and transfer your account by contacting the respective bank partner.
To check if there is an ongoing downtime or maintenance of GSave, please visit the main page of the GCash Help Center.
If you still can’t open a GSave account, click here to report the issue and include a screenshot of the error message.