I forgot my GCash MPIN
If you forgot your GCash MPIN, you can reset it and set a new MPIN. You can also use face verification to get back into your account. To keep your account safe, change your MPIN every 3 months.
Note:
Your MPIN is different from your GCash Card PIN. To learn how to reset your GCash Card MPIN, click here.
Learn how to reset your MPIN below:
1. Open the GCash app, and tap Forgot MPIN?
2. Tap Send Code then enter the 6-digit OTP sent via SMS and tap Submit
3. Prepare yourself for a selfie scan and tap Next
4. Take your selfie scan then enter your New MPIN and tap Submit
You will be led to a screen that confirms you have successfully reset your MPIN.
Should you need more assistance, tap .
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For other inquiries or concerns, check out the following articles.