GCash Updated Terms and Conditions

Starting November 7, 2023, an updated GCash Terms and Conditions will be implemented to improve our products and services for a better user experience.

Changes include how GCash protects your personal information moving forward to enable the app to be more secure for its users. 

Summary of Updates

The updated terms will explain how GCash works with these updated and new products and services as well as how it will comply with the mandates of our regulators and applicable laws.  

Several updates are the results of our effort to address the feedback from our users and regulators, and to provide you with clarity on your rights and obligations as you continue to use GCash with its updated and new products and services.

Account features

Improved products and services which include: 

• GCash Overseas
• Updated and new features such as scheduled bank transfers and pay bills
• Transaction and wallet limits
• GScore

Security features

Additional security features to ensure a safe and secure user experience which include limiting the access of your GCash account to one device at a time, eliminating the use of GCash with jailbroken/rooted devices, and conditions for suspension, deactivation, and reactivation. 

1. Data privacy: We have rewritten and re-designed our Privacy Notice with the objective of providing clarity on how we manage and handle your personal information for transparency. Our updated Privacy Notice explains how we collect, use, share, keep, delete, and protect your information, and how you can control what happens to your personal information.
2. Compliance: We have updated the GCash Terms and Conditions to embed the mandates of our regulators (e.g. Bangko Sentral ng Pilipinas, National Privacy Commission) and applicable laws (e.g. Sim Card Registration Act). 

However, if you do not agree to the updated terms, you may delete and deactivate your GCash account.