Manage your GStocks PH account
Update GStocks PH account information
If you need to update your email address or mobile number, follow these steps:
- Update your GCash account information in the app
- To proceed, click here to file a request to update your information on your AB Capital Trading Account
Can't access GStocks PH
If you cannot access GStocks PH via the GCash app, it may be due to one of these reasons:
- Our partner provider is having system maintenance. Please check back in the app at another time
- There may have been a system timeout or app issues. Try these steps to troubleshoot common app issues
- If you still can't access GStocks PH and you're encountering an error message, click here to report the issue to us
- It may be because your GStocks PH account was closed. A GStocks PH account may be closed if:
- It has been dormant with no activity and cash and stock positions for 12 months
- The owner or surviving parties (if the owner has passed) have requested for it
- ABCSI has marked it for closure for users that exhibit fraudulent behavior
You may email ABCSI at gcashcs@ABCapital.com.ph for more information about your account.
Close your account
If you wish to close your AB Capital Trading Account, follow the steps below:
- Fill out the Account Closure form
- Click here to file a request to close your GStocks PH and make sure to attach the accomplished Account Closure form