Etiqa Full Phone Protection is a financial plan that offers protection from accidental and liquid damage to your mobile phone.
What is covered under Etiqa Full Phone Protection?
Your coverage under this insurance product will include the following:
- Accidental damage (unexpected damage due to phone drop)
- Liquid damage
- Screen damage
Who is eligible for Etiqa Full Phone Protection?
You can buy this product for your mobile device as long as it was purchased within 18 months with no existing damage/s.
How do I apply for Etiqa Full Phone Protection?
Here is a summary of how to apply for Etiqa Full Phone Protection
CLAIMS
How do I file a Claim for Etiqa Full Phone Protection?
To claim the benefits of your insurance, please make sure that your policy is activated and prepare the following details:
- Date of damage
- Place of damage
- Narration and description of damage
- Photos of damage
Follow the steps below to file for your claims:
STEP 1: Go to your policy page and tap "File a claim"
STEP 2: Provide the required details
STEP 3: Tap Submit
FAQs
How do I cancel my policy for Etiqa Full Phone Protection?
You can request for cancellation of your policy within 24 to 48 hours upon purchase. Cancellation requests beyond the given timeframe will be subject for further investigation and approval.
Can I own multiple policies?
Yes, but you can only have one policy per device within a coverage period.
Can I buy this policy for someone else?
No, you cannot buy this policy for someone else.
Can I upgrade my policy?
No, you cannot upgrade your policy at this time.
How can I calculate my claim amount?
The computation of the reimbursement/claim amount to be received is based on the payment plan you have selected upon purchase.
Annual Payment:
*minimum of PHP 500
Monthly Payment:
*minimum of PHP 500
**no. of months paid - annual premium
Sample Computation:
Plan 21 - Monthly Payment Plan
How can I contact Etiqa?
You may contact Etiqa via:
Phone No.: (02) 8890-1758
Email: customersupport@etiqa.com.ph
Facebook Messenger: @etiqaphilippines