If you have any concerns regarding your #UNOready@GCash account, you may contact UNO Bank via the UNO In-App Message or via email at email@example.com.
Change mobile number
Tap here to learn how to update the mobile number linked to your GCash account. Once you follow the steps in that article, the mobile number linked to your #UNOready@GCash account will also be updated within 14 days.
Can’t access your account
If you can’t access your account, it may be due to one of the following reasons:
- Your account is dormant - To keep your account active, make sure that you have transactions like with your #UNOready@GCash account at least once every six months. The dormancy charge on your savings account is PHP 30 and will be debited directly from your #UNOready@GCash account.
- Ongoing partner system maintenance or downtime
- If you can’t access your account due to another reason, click here to ask us for help
Delete your #UNOready@GCash account
Before deleting or closing your #UNOready@GCash bank account, please ensure to withdraw all your remaining funds. Please coordinate with UNO Digital Bank to proceed with your request for deletion.