Cebuana Lhuillier

DriverCARE is a personal accident (PA) insurance program by Cebuana Lhuillier developed by Malayan Insurance Company Inc. to make insurance accessible and affordable to the general public. This insurance policy is best suited for Grab, Taxi, Jeepney, Tricycle, Bus, Truck, and Motorcycle drivers. 

Insurance Benefits

Requirements to purchase DriverCARE Personal Accident Insurance Program

You can avail of this product if you are: 

• At least 18-65 years old 
• A Filipino citizen residing in the Philippines at the time of application
• A Fully Verified GCash user 

Coverage Period of CL DriverCARE Personal Accident Insurance Program

The coverage of your CL DriverCARE Personal Accident Insurance Program is effective for one year and is renewable annually. The insurance cover will commence at 12:00nn the day following the date of purchase and shall expire one year thereafter. 

How to purchase CL DriverCARE Personal Accident Insurance Program

STEP 1: On your GCash App, tap GInsure

STEP 2: Tap Personal

STEP 3: Tap DriverCare

STEP 4: A pop-up Declaration will appear. Tap Agree

STEP 5: You’ll be redirected to the Cebuana Lhuillier Insurance Product page. Tap Proceed

STEP 6: Check out the full packages of DriverCARE. Select the package you want to avail and tap Proceed

STEP 7: Fill in all the required details and upload 1 valid government ID

STEP 8: Read through the Product Terms and Conditions. Tap Proceed

STEP 9: You will be redirected to the GCash App to pay for your policy. Tap Agree

STEP 10: Review details of your transaction and tap Proceed

STEP 11: You will receive a payment confirmation of your successful purchase of your policy.

Note: You will receive an SMS and email of your DriverCARE policy.

View Policy Contract

Your Policy Contract and other Policy Documents are sent within twenty-four (24) hours to the Policy owner’s email address.

CLAIMS

How do I file a claim for my DriverCare policy?

You may submit your claims request by sending an email to insurance_support@pjlhuillier.com and CLIBClaims@pjlhuillier.com with email subject GCASH CLAIM- NAME of CLIENT. You may also call our customer support hotline at (02) 8895-1093.

How long is the usual claims process?

Upon submission of complete and accurate claim documents, the standard turnaround time for the policy holder’s claim is ten (10) working days.

Please note that written notice of incident on which claim may be based must be given to Cebuana Lhuillier Insurance Brokers within thirty (30) days after the date of the accident causing such disablement/dismemberment. 

In the event of accidental death, immediate notice thereof must be given to the Cebuana Lhuillier. 

FAQS 

How long do I wait before my policy application gets approved?

Once the Policyowner has successfully purchased the policy, s/he will be directed right away to the Congratulations page where the product name and reference number will be displayed.

An email confirmation that the Policy has been issued and is in force will be sent to your email address on record. Within twenty-four (24) hours from policy purchase, another email will be sent which includes all policy documents, including the Policy Contract.

Can I renew my policy after the end of the coverage period?

Yes, you may renew your CL DriverCARE policy after one month. 

Can I cancel my policy?

Please send an email to insurance_support@pjlhuillier.com with email subject: GCash Cancellation - Name of Client

Can I avail of more than one DriverCARE policy?

No. You can avail of only one DriverCARE policy per person per year in GInsure.

Where can I get more information about this offer?

For any questions, you may send an email to Customer Support at insurance_support@pjlhuillier.com or call our Customer helpdesk at  (02) 8895-1093.