Note: This page is intended for GCash customers who received the message below and are eligible for a free card replacement.
SMS Message: "Hi! We are permanently blocking your GCash Mastercard due to an unusual activity that may have compromised your account. To request for free card replacement kindly go to the GCash Website > Help Center > Type “Card Replacement Form” in the Search Field > Click the Link. Please expect your card replacement within 10 days after the submission of the form. Thank you!"
For the GCash customers who are eligible for the free card replacement and received the SMS message above, please fill up the card replacement form here.
You may also visit our GCash official website or copy this URL: https://www.gcash.com/cardreplacementform