You may use GCash to pay for your early offer with Disney+ through the Alipay+ Rewards using your GCash wallet. Disney+ will automatically charge you according to your subscription plan, every month or annually, until you cancel it.
Frequently Asked Questions:
Q: Why should I purchase Disney+ through Alipay+ Rewards?
A: The Alipay+ Rewards platform may have different special packages and bundles that appeal to different groups of customers. For more info, you may visit Alipay+ Rewards within GCash to find out more.
Q: What is the Disney+ early offer special package with Alipay+ Rewards?
A: There are two bundles available for GCash users:
- Mobile Annual subscription and Alipay+ P5 Voucher for P829/year
- Premium Annual subscription and Alipay+ P5 Voucher for P2299/year
Q: How can I access Disney+ in Alipay+ Rewards?
A: Steps on how to access Disney+ in Alipay+ Rewards:
- Step 1: Select Disney+ category in the homepage of Alipay+ Rewards
- Step 2: Choose your preferred subscription type
- Step 3: Register your mobile number
- Step 4: Authorize your recurring payment
- Step 5: You’re done!
- Step 6: Log in to Disney+ on November 17
Q: Can a non-Alipay+ Rewards customer subscribe to the Disney+ early offer special package?
A: Only Alipay+ Rewards users can avail of the Disney+ early offer special package. If you are not currently an Alipay+ Rewards user, you may download the Alipay+ Rewards App from Apple App Store/Google Play Store and register yourself as a user before accessing Alipay+ Rewards within Alipay+ Rewards App.
Q: When will I be charged for the Disney+ early offer special package through Alipay+ Rewards?
A: You will be charged upon purchase of the Disney+ early offer special package. You may start to enjoy Disney+ content from November 17, 2022 onwards. Do note that your Disney+ subscription period will start from November 17, 2022 to November 16, 2023 if you purchase a bundle from Alipay+ Rewards during the early offer period.
Q: What happens if I purchased a special bundle for Disney+ through Alipay+ Rewards after the early offer period?
A: The early offer prices will only be applicable during the early offer period. After the early offer period ends, you may check in again to Alipay+ Rewards to view the latest available special packages.
Q: When can I start watching content on Disney+?
A: November 17, 2022
Q: I would like to request for a refund on the Disney+ early offer subscription I purchased through a special bundle on Alipay+ Rewards.
A: All purchases of Disney+ subscription via special bundles on Alipay+ Rewards are non-refundable.
Q: I bought a Disney+ annual mobile subscription through the special bundle on Alipay+ Rewards and would like to upgrade to an annual premium subscription
A: We currently do not support upgrades. However, we are looking into it, and will update our Alipay+ Rewards users once this is available.
Q: What’s the difference between mobile annual and premium annual plan?
A: Please see the below table for the main differences between the mobile and premium plan
|
Mobile Plan |
Premium Plan |
Watch all our titles |
✓ |
✓ |
Download & watch offline for selected content |
✓ |
✓ |
Create profiles |
7 |
7 |
Concurrent streaming |
1 Screen |
4 Screens |
Max Video quality |
Up to HD (720p) |
Up to 4K Ultra HD (2160p) |
Compatible devices |
Phone & Tablet |
Phone, Tablet, Laptop, TV |
Q: Where can I access Disney+?
A: From November 17, 2022, you will be able to access Disney+ through disneyplus.com or on compatible devices. To check if your device is compatible for Disney+, please visit the official website of Disney+.
Q: I would like to cancel my Disney+ subscription plan that I bought through a special bundle on Alipay+ Rewards.
A: Please note that early cancellations are not supported. If you have further questions on this, please proceed to submit a ticket on Alipay+ Rewards platform.
Steps to submitting a ticket:
- Tap My Rewards
- Tap the headphone icon
- Submit your ticket
Reminder:
- Never share your MPIN or OTP (authentication code), or answers to your Security Questions with anyone. GCash will never ask for this from you