You should sell all the funds remaining in your GFunds account in order for us to proceed with the deletion.
If you want to delete your GFunds account, file a ticket in the Help Center. When filing a ticket, follow these steps:
STEP 1: File a ticket in the Help Center. A GCash representative will get back to you within 24 business hours after you have sent your inquiry.
STEP 2: Input your email address
STEP 3: Input your GCash-registered full name
STEP 4: Input your GCash-registered mobile number
STEP 5: Select GFunds > I want to delete my GFunds Account as your concern category
STEP 6: Input in the text box your date of birth and other additional information about your concern
STEP 7: Tap Submit