To claim your Western Union remittance on the GCash app, follow these steps:
STEP 1: On the GCash homepage, tap Cash In.
STEP 2: Under Remittance, select Western Union.
STEP 3: Enter the exact amount of remittance to be received, the Reference Number and your Country of Birth
Note: Knowing these details is essential in claiming your remittance. Western Union requires a 10-digit MTCN (Mobile Transfer Control Number).
Make sure to cash in immediately to claim your remittance, as your remittance's reference number might expire within 90 days.
STEP 4: On the confirmation page, review the details and tap Confirm.
The funds will be transferred to your account immediately.
Note: Since the service is for Fully Verified users only (Visit How do I get Fully Verified? for more information), the wallet limit to receive funds is P100,000. To increase your limit, visit our article on our Wallet and Transaction Limits.
To learn more about how to have the sender remit funds directly to your GCash wallet, check out How do I send remittance directly from Western Union to a GCash account?