FPG Insurance Home Fire Protection

FPG Insurance Home Fire Protection is a policy that insures the contents of your home from damage or accidental loss due to a fire incident. 

Jump to: 

• Coverage 
• Eligibility
• Purchase Standard Insurance Home Fire Protection
• Claims and Cancellation
• Contact and FPG Insurance

Coverage

The coverage of Standard Insurance Home Fire Protection gives you the benefit of helping you pay up to a maximum of PHP 50,000 in damages or loss of contents in your declared house address due to a Fire or Lightning incident.

Eligibility

You are eligible to apply for Home Fire Protection if you are: 

• A Fully Verified GCash user
• A Filipino citizen or foreigner who is a legal resident of the Philippines

Note: You can use your own GCash account to buy a Home Fire Protection policy for someone else. You can only buy one (1) policy per property location for every three-month coverage.

Purchase FPG Insurance Home Fire Protection

Note:  The amount for the annual premium payment will be automatically deducted from your GCash Wallet upon purchase. Please make sure you have enough balance in your GCash Wallet to make a successful transaction. If you are unable to pay for your premium due to insufficient funds in your GCash Wallet, FPG Insurance may terminate your policy. However, you still have a grace period of 30 days to pay for your premium.

FPG Insurance will issue an e-Policy and send it to your registered email address within 24 hours after you have completed the application process and payment. You may also view your policy on the Policy Page of your GInsure home page. 

Your coverage will start the day after you enroll and make your first payment via the GCash app.

Claims and Cancellation

Claims

To file a claim for FPG Insurance Compulsory Third Party Liability (CTPL), send an email to the FPG Claims Service Desk at ph-claimsservicedesk@fpgins.com and attach the following required claim documents: 

• Incident Report and/or Affidavit detailing the circumstances of the loss

• Certification from the Bureau of Fire

• Properly labeled colored photos showing the damage to affected contents

• A detailed list of the affected items showing the cost price of each item and the date of acquisition

The review of the claim will only start once you have submitted all the required claim documents. FPG Insurance will contact you if they require any additional information and/or document(s).

Approved claims will have the settlement amount disbursed in the GCash account or nominated bank account of the third-party claimant.

To follow up on your claims, please contact FPG Insurance.

Cancellation of Policy

You may cancel your policy within fifteen (15) days after you receive your policy. Please email FPG Insurance Customer Care at phcustomercare@fpgins.com to cancel your policy. FPG Insurance will process your premium refund exclusive of Documentary Stamps within fifteen (15) business days. 

Contact FPG Insurance

To contact FPG Insurance, please check out their available channels below:

• FPG Claims Service Desk:
  • Email: ph-claimsservicedesk@fpgins.com
  • Hotline: +632-8771-8500
• FPG Customer Care:
  
  • Email: phcustomercare@fpgins.com
  • Hotline: +632-8859 1200; +632-8662-8600; +632-7944-1300
• Facebook: FPG Insurance Philippines
• Twitter: @fpginsurance_ph