- What is Home Fire Protection?
- What is covered by Home Fire Protection?
- Who is eligible for Home Fire Protection?
- How do I apply for Home Fire Protection?
- How do I file a claim for Home Fire Protection?
- FAQs for Home Fire Protection
What is Home Fire Protection?
This insurance product by FPG Insurance protects the contents of your home from damage or accidental loss due to a fire incident. It also includes a Fire Assistance Benefit which can cover a maximum of Php 50,000 to compensate for the damages or loss of your home’s contents.
What is covered by Home Fire Protection?
Being covered by Home Fire Protection gives you the benefit of helping you pay up to a maximum of Php 50,000 in damages or loss of contents in your declared house address due to a Fire or Lightning incident.
Who is eligible for Home Fire Protection?
You are eligible to apply for Home Fire Protection if you are:
- A Fully Verified GCash User
- Visit “How do I get Fully Verified?” to learn more.
- A Filipino citizen or foreigner who is a legal resident of the Philippines
How do I apply for Home Fire Protection?
Here is a summary of how to apply for Home Fire Protection:
How do I file a claim for Home Fire Protection?
To file a claim for Home Fire Protection, secure the following required claim documents:
- Incident Report and/or Affidavit detailing the circumstances of the loss
- Certification from Bureau of Fire
- Properly labeled colored photos showing the damage of affected contents
- A detailed list of the affected items showing the cost price of each item and date of acquisition
Send the documents to the FPG Claims Service Desk at email@example.com.
Note: The review of the claim will only start once you have submitted all the required claim documents. FPG Insurance will contact you if they require any additional information and/or document(s).
Approved claims will have the settlement amount disbursed in the GCash account or nominated bank account of the third party claimant.
How do I follow up my claims for Home Fire Protection?
To follow up your claims you may contact:
FPG Claims Service Desk:
FPG Customer Care
(02) 8859-1200 | (02) 8662-8600 | (02) 7944- 1300
FPG Insurance Philippines
Can I buy Home Fire Protection for someone else?
Yes, you can use your own GCash Account to buy a Home Fire Protection policy for someone else.
How many policies can I buy?
You can only buy one (1) policy per property location for every three-month coverage.
When will my Home Fire Protection coverage start?
Your coverage will start the day after you enroll and make your first payment via the GCash app.
When will the policy be issued/delivered?
FPG Insurance will issue an e-Policy and send it to your registered email address within 24 hours after you have completed the application process and payment. The ePolicy will be in PDF format and is readily printable. You may also view your policy on the Policy Page of your GInsure home page.
Can I cancel my policy?
You may cancel your policy within fifteen (15) days after you receive your policy. You can e-mail FPG Insurance Customer Care at firstname.lastname@example.org to cancel your policy. We shall process your premium refund exclusive of Documentary Stamps within fifteen (15) business days.
How do I pay for my insurance?
FPG Insurance will automatically deduct the amount for payment from your GCash wallet on the premium due date. Please make sure you have enough balance in the GCash Wallet to keep your policy active.
What happens if I do not pay my premium on time?
If we are unable to deduct your premium on its due date because of insufficient fund in your GCash Wallet, we may terminate your policy. However, you still have a grace period of 30 days from the premium due date to cash-in and make sure that you have enough funds on your GCash Wallet to pay for your premium amount due. We encourage you to keep track of your premium due dates in order to ensure sufficient funds on your GCash Wallet and have a continuity of your insurance policy