If you want to file a request to change your mobile number registered to GCrypto, you can file a ticket in the Help Center.
When filing a ticket, follow these steps:
Step 1: File a ticket in the Help Center. A GCash representative will get back to you within 24 hours after submitting a ticket.
Step 2: Input your GCash-registered email address, full name, and mobile number
Step 3: Select GCrypto > I want to change my mobile number in GCrypto as your concern category
Step 4: Enter your Old GCash Mobile Number
Step 5: Enter your New GCash Mobile Number
Step 6: Tap Submit